Quality and Freshness Guaranteed:
Green Paw Bakery products are baked fresh daily based on orders. We use only top quality ingredients with no added salt, sugar, artificial colors, artificial flavors or artificial preservatives. We only use pet-safe healthy ingredients that’s why we stand behind our products 100% and if you are not completely satisfied with your purchase, please contact us immediately so that we can replace your order or provide you with a greenpawbakery.com credit.

Shelf Life Details:
Green Paw Bakery provides you with all-natural freshly baked gourmet treats that will have your canines’ taste buds pulsating for more. We bake all goods on a made-to-order basis insuring total freshness for your pet to enjoy. In saying so we would like you to consider and treat our products as though they were purchased from your local bakery. Although our treats do not require refrigeration, we do ask that you keep all treats in a cool, moisture free area. Freezing your treats will increase the life of your treats but we don’t think they’ll last that long…

Our everyday biscuits are naturally preserved and should have a shelf life of approximately 5-6 months.

Our gourmet cookie type treats generally stand for approximately 5 weeks where our softer delights such as donuts, brownies, cupcakes etc. have a typical shelf life of about 3 weeks.

We suggest you store all Green Paw Bakery products as you would your gourmet deserts.

Shipping Details:
Green Paw Bakery takes as much care in your shipment as we do in the production of your purchase. All orders placed will be shipped within 2 business days (Monday thru Friday).

During the Holidays, shipments may take longer to arrive due to the busy season. During this time we ask that you take this into consideration when placing your order and suggest you place your holiday orders 2 days sooner then your normal ordering cycle. Please do the same when ordering for special occasions.

Please note the day your order is shipped is not considered a shipping/transit day.

On the day your order is shipped, an e-mail confirmation containing your tracking information will be sent to you. For more information regarding your order while it is in transit to you, please contact the selected carrier with the tracking number.

Prices & Taxes:
All prices are subject to change without notice. Law requires us to charge you tax at the local rate and will change as the local rate changes.

Methods of Payment:
We use PayPal for all of our secure transactions and accept all major credit cards, Green Paw Bakery gift cards and PayPal account payments.

Contact Us:
By email at  contact@greenpawbakery.com or in writing send to:
Green Paw Bakery, 201 W. 21st Street Suite 10J, New York, NY 10011

By phone:
212.255.8111